Cancellation policy for room reservation at the Hotel Bernerhof:

• If cancelled up to 8 days before date of arrival, no fee will be charged.
• If cancelled 7 days or later from the arrival date, first night will be charged.
• In case of no-show, the total price of the reservation will be charged. Cancellation or modification of the reservation is possible only with received booking number by phone call or e-mail to the hotel.
• Please note special conditions for "non-refundable rates". These conditions are indicated in the rate window, if you will click with your mouse on the button "i".

Cancellation policy for apartment reservation at Bernerhof Residence:

• Cancelation or changes prior 30 days before arrival will be charged with 50% of the total booking amount
• Cancelation or changes later than 30 days prior to your arrival will be charged with 100% of the total booking amount
• early departure during the stay: 100% of  the total booking amount

We recommend that you check for separate cancellation insurance!

Payment policy for apartment reservation at Bernerhof Residence:

• We will debit your credit card with 50% of the total booking amount immedeately after you have booked oone of our apartments.
• We will debit your credit card automatically 30 days before arrival with the second 50% of the total booking amount.
• If you book within 30 days before your arrival, we will credit you by the total amount as soon as you have received your booking confirmation.

Tourist Tax:

Please note that all prices are exclusive of the tourist tax of Grindelwald. The tourist tax is 4.70 CHF per person and per night and will be charged separately.