to cancel your booking, please enter your e-mail address and booking number on this page to confirm your cancellation.
Please note that your cancellation will be executed on the basis of our general cancellation conditions:
Cancellations made up to 2 days before the arrival date will be not be charged.
Cancellations made within 2 days of arrival will be charged 100% of the total price.
No-Show will be charged with the total amount. Cancellation or modification of the reservation is only possible with your booking number with telephone or e-mail directly to our hotel.
Please note different cancellation conditions for "Non-cancellable rates". The deviating cancellation conditions are shown in the rate via "More information".
Please note that different cancellation conditions apply to bookings that include the period from 26.12.2020 to 02.01.2021.
For bookings covering this period, bookings can be cancelled free of charge up to 14 days before arrival. Cancellations received at a later date or no-show for non-arrival will be charged at the full booking price. Advance payments by credit card are not necessary.